Partners
Reliable support for international moves that need careful handling.
IMS supports moving companies, relocation firms, and mobility teams with origin and destination services, customs support, and direct coordination on demanding international routes.
Why partners work with IMS
5 languages, native level: English, German, Spanish, French, Russian.
Experience with demanding international routes and customs complexity.
Senior coordination without extra layers of bureaucracy.
Vetted partner network in more than 170 countries on every major route worldwide.
Fast response and flexible handling, from single international shipments to ongoing programmes.
Transparent communication and full shipment visibility from pickup to delivery.
Origin and destination agent services
You handle your client. We handle the ground.
You have the contract and the relationship. We deliver the physical execution at origin or destination, under your brand or ours, anywhere in our international network.
- Pre-move surveys (virtual or on-site)
- Professional packing and export documentation
- Customs clearance and import documentation
- Storage in transit when needed
- Final delivery, unpacking, debris removal
- Support on demanding routes
Move management
One point of contact. Every detail handled.
We manage international moves end to end with one coordinator who keeps all parties aligned and informed.
- Dedicated move coordinator per assignment
- Scheduling and vendor coordination
- Multilingual client communication (EN, DE, ES, FR, RU)
- Documentation and compliance reporting
Customs and documentation
The paperwork that moves your shipment.
We prepare and coordinate customs and documentation for cross-border shipments so they move lawfully and with fewer delays.
- Household goods customs entries
- Sanctions and compliance support
- Diplomatic and military customs facilitation
- Country-specific permits and forms
Surveys and quality control
Know before you quote. Trust before you ship.
Independent surveys and checks help you quote accurately and protect your quality standards.
- Virtual and on-site surveys
- Volume and weight assessments
- Insurance valuations
- Damage inspections and basic claims support
Consulting and compliance
When a route needs more thought, involve people who know it.
We advise on international routes, customs options, and risks so that complex moves are planned on a solid basis.
- Advice on demanding shipping routes
- Import and export restriction checks
- Customs regime and documentation choices
- Route-specific risk assessment
Talk to us about your next international move
No forms, no gatekeepers. Direct contact with the people who manage your shipments.